Terms & Conditions

Cemon Homeopathics Ltd

Privacy Policy

We are committed to protecting your privacy and we won't share your details with other third party in accordance with the new GDPR regulations.

We collect your details in order to process your order, to provide you with the best possible service. Your data becomes encrypted once in our systems and is not passed on to third parties. Your data will be stored in our systems for future reference, should you wish for your data to be destroyed, please get in touch.
Signing up to our newsletter is achieved by a 2 step confirmation system and your e-mails stored in Campaign Monitor. Should you decide at any point to unsubscribe, you can do so by clicking the 'unsubscribe' button on the footer of the newsletter e-mail or by e-mailing mc.garside@inlightbeauty.co.uk.

Please visit our PRIVATE POLICY page for more information.

Shipping & Handling worldwide

All Inlight packaging is guaranteed recycled and/or recyclable and, like all our products, parcels are packed with TLC.

UK – Post and packing - 1st class £4.90 flat fee,  UK Next Day Courier £9.00 (if ordered before 9.00 am, week days only), or free courier service on orders over £50 UK delivery addresses only, calculated after any discounts applied (unless otherwise stated on the site). Free RM first class postage over £50 to be selected at checkout.

With any Special Offer of free p&p in UK, parcels will be send out Royal Mail 2nd class, unless otherwise requested.

Europe and Eire – Post and packing - £13.00 flat fee to Ireland and to all other European destinations.

International – Post and packing - £19.50 flat fee to all other international destinations including the USA & Canada. Please note that our charges to you cover all postage & packing only. Additional taxes and customs charges are the responsibility of the customer.

- We require a phone number at checkout in case we need to contact you about your order and/or to pass on to our courier should you choose this option. 

If your country is not listed when setting up your account please email your order to info@inlightbeauty.co.uk and we will advise on shipping costs.

Please note that we reserve the right to charge shipping costs in the unlikely eventuality that these have been calculated incorrectly.

Taxes:  All orders of EU/UK addresses will include VAT on both products and delivery service. The VAT is already included in the prices listed for both products and delivery but will be itemised separately on your order confirmation.
For non EU addresses both the products and the delivery service will be zero-rated, with no UK VAT chargeable on either. However, the price paid by you for the products and delivery services will remain the same as shown on the website.

Delivery schedules

UK – We aim to process and despatch all orders within 24 hours (week days). All orders placed before 11 am will be dispatched the same day. In the unlikely event of you not having received your order after 7 days, please call us. 

We trust the parcel will be delivered to you within the promised delivery time and in good condition. However, should you not be satisfied, we would appreciate hearing your comments in order to always improve our service.

Overseas  – Although every effort will be made for you to have your order as quickly as possible, please allow up to 10 days. We cannot guarantee delivery dates for overseas delivery as sometimes they are subject to customs clearance in the destination country. 

Any out of stock items will be sent later, free of additional postage charges. We trust the parcel will be delivered to you within the promised delivery time and in good condition. However, should you not be satisfied, we would appreciate hearing your comments in order to always improve our service.

Discounts & Voucher Codes

Only one discount is valid per order, and therefore a voucher code will not be valid for any product which is already on offer at the time of purchase.

Please enter discount codes at the basket, before checkout.

Reedem Codes for 5ml products: When you purchase our trial size products, we will send you a ONE off code of £5 or £3 (product dependent) which you can redeem against the full size product, withing 30 days of purchase. This code can be applied once per customer.

Refund policy

We are confident that you will be pleased with our products. However, should you, for any reason, change your mind, we will be happy to either exchange the product or give you a full refund provided it is unopened and posted to us, at your own expense, within 14 days from receipt explaining the reason for return. (as per the Consumer Rights Act passed in Oct 2015). You may cancel your order at any time prior to your order being processed.  You can notify us by emailing lynda@inlightbeauty.co.uk with your name, address, and reference number.

For hygiene reasons we cannot accept products which have been either opened or partially used. We can also take no responsibility for returned goods lost in transit.

Credit Card Security

All credit card numbers are encrypted in the software (Pay Pal or ShopifyPay) when your order is placed and Cemon Homeopathics Ltd does not retain any such details.

Care of Inlight Products

All Inlight products are produced by hand in small batches and do not contain any synthetic preservative. Refrigeration is not necessary, but storing away from heat, using the little wooden spatula enclosed for the balms and closing lids fully after use will maximise the products' effectiveness and shelf-life.

Disclaimer

Currently the law requires that unless a substance or product has a medical licence, no claim can be made as to its efficacy for a medical condition. 

All the Inlight range is carefully formulated by Dr Mariano Spiezia, a qualified medical doctor with many years of research, experience and commitment to wellbeing, however suggestions in our website and literature are only intended as a helpful guide and are based on traditional use of the ingredients and current research. We formulate our products with the health of the skin at heart and to be especially kind to sensitive skin. If you are in doubt or aware of sensitivity to one of the ingredients, patch-testing on a small area of skin is recommended before use.

Enjoy our products, enjoy our service!

The Inlight Team

Soil Association licence numbers 
Cemon Homeopathics Ltd DJ18427 

Cemon Homeopathics Ltd is registered in UK – N.5918059
Registered office: Paul & Maundrell, 13 Church St., Helston TR13 8TD, Cornwall
Correspondence address: Roskilly’s Farm, Tregellast Barton, St Keverne TR12 6NX, Cornwall
Tel 01326 281 114 / Fax 01326 281 557