UK – We aim to process and despatch all orders within 24 hours (week days). All orders placed before 10am will be dispatched the same day. In the unlikely event of you not having received your order after 7 days, please call us.
All orders are sent via Royal Mail first class unless the courier option has been selected or other wise stated. Courier option available for next day delivery on orders placed before 8.30am at a flat rate of £9 (UK only).
Our offices are closed on Bank Holidays, orders placed over Bank Holiday week-ends, will be processed the following Tuesday.
FREE P&P for orders over £50. Orders of value under £50 are charged at a flat rate of £4.90 to cover P&P (UK only).
Overseas – Although every effort will be made for you to have your order as quickly as possible, please allow up to 10 days. We cannot guarantee delivery dates for overseas delivery as sometimes they are subject to customs clearance in the destination country. EU flat rate shipping is £13.00, £19.00 for the rest of the world.
We trust the parcel will be delivered to you within the promised delivery time and in good condition. However, should you not be satisfied, we would appreciate hearing your comments in order to always improve our service.
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